Shipping policy

Shipping Policy for Magic.pk

1. Introduction
Thank you for visiting Magic.pk. This Shipping Policy outlines important details regarding the processing, delivery, and shipping of orders placed on our website.

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2. Order Processing

• Order Confirmation: Once your order is placed, you will receive a confirmation email containing your order details.
• Processing Time: Orders typically take 1–3 business days to process before shipment. During peak seasons or promotional events, processing time may be slightly extended.

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3. Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery time is 3–7 business days (after processing).
• Express Shipping: Estimated delivery time is 1–3 business days (after processing).

Note: Actual delivery times may vary due to factors such as weather conditions, carrier delays, or public holidays.

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4. Shipping Charges

• Flat Rate: We offer a flat shipping fee for all orders under a certain value.
• Free Shipping: Orders that exceed a specified minimum value may qualify for free shipping. Please refer to our website or contact customer support for current promotions.

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5. International Shipping

• Currently, we offer shipping within [your country/region]. For international orders, please contact customer support to verify if delivery is available in your location.
• Additional customs, duties, or fees may apply to international shipments, which are the responsibility of the customer.

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6. Shipment Tracking

• Tracking Information: After your order ships, you will receive an email with your shipment tracking details.
• Tracking Updates: You can track the status of your order on the carrier’s website using the tracking number provided.

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7. Delivery Issues

• Incomplete or Incorrect Address: Ensure your shipping address is accurate. We are not responsible for items delivered to the wrong address if the address was provided incorrectly.
• Missed Deliveries: If a delivery attempt is unsuccessful, the carrier may leave a note or contact you to arrange re-delivery or pick-up.
• Lost or Damaged Shipments: In rare cases, shipments may be lost or damaged in transit. Contact us immediately if you suspect any issues with delivery, and we will work with the carrier to resolve the matter.

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8. Contact Us
If you have any questions or concerns about shipping, please reach out to our customer support team:

• Email:infomagicpk@gmail.com
• Phone: +92 320 5355975

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Last Updated: 7 Feb 2025

By placing an order with Magic.pk, you agree to the terms of this Shipping Policy. We reserve the right to update or modify these terms at any time without prior notice.